Support

Write to bandalongsupport@gmail.com. A person reads every message. Say which device you're on and the version (Settings, About and credits), and what you were doing when it went wrong.

Common questions

Someone sent me a link. What do I do?: Open it and press Play. The band plays that song in your browser; nothing is installed and nothing is asked of you.
There's no sound.: Press Play once: browsers don't let a page make sound until you've tapped it. On an iPhone, check the silent switch. The first tape on a station takes a few seconds while its instruments load.
How do I add my own song?: Play, then Add songs. Take a photo of a chord sheet, drop in a PDF or a file from another app (iReal Pro, MusicXML, ChordPro), or paste or type the chords.
What's free, and what's in the full app?: Free: four stations, the tuner and the drone, a set of tunes with everything a tune's page does, and three songs of your own. The full app, one purchase with no subscription, has every station, the whole Songbook, as many of your own songs and sets as you like, and everything saved out (recordings, stems, MIDI, sheet music).
Where are my songs kept?: On your device, or in this browser. We hold no copy. In the web app, clearing the browser's site data removes them; back them up from the Songbook first.
Can I use the music in my videos or streams?: Yes. Recordings you save from Bandalong may be used in your own videos, streams, podcasts and music. The app shows the two credits that are asked for.

Privacy

Bandalong collects nothing. The privacy policy says so in full.